Robotic Process Automation

What is Robotic Process Automation?

Robotic Process Automation (RPA) is the use of software like Machine learning and Artificial intelligence to handle some repeatable and big tasks that were used to be done by humans, such tasks include Calculations, transactions, queries and maintaining records.

What does Robotic Process Automation do?

RPA tools avoid complexity and risk in any task.

RPA technology consists of bots or software robots that work as a human worker. Those bots can log into any applications they get trained to and calculate enter and calculate data to complete its task and then log out. These bots can be used in any field. These bots are made using the ability of artificial intelligence and machine learning.

Evolution of Robotic Process Automation:

Robotic Process Automation has been traced in the early 200s and had been developing from then, making it easy for humans to work on repetitive activities. RPA has evolved from 3 main technologies like Screen scraping, Workflow automation, and artificial intelligence.

By screen scraping the process of collecting data on-screen display from a legacy application, this makes the data more modern user interface.

The workflow automation helps in eliminating the requirements of manual data entry every time increases the speed of a data progression, increases the fulfilment rates and increases accuracy and efficiency.

Artificial intelligence involves in computerizing the task to perform the task that typically needs human involvement and aptitude.

Types of Robotic Process Automation:

Currently, developers divide Robotic Process Automation technology into 3 broad categories, they are

  •  Probots: these bots followsimple and repeatable rules to process data.
  •  Knowbots: these bots search theinternet to gather data and store the data as user-specified information.
  •  Chatbots: these bots almost act like humans, so they are also called as visual agents too. Chatbots can respond to customer queries in real.

All the three above mentioned bots do work as humans do.

Artificial intelligence and Robotic Process automation:

Usually, Machine learning is the ability of the machine to learn from past experience using historical data to solve the problem given. Machine learning uses various algorithms to comprehend the different mathematic models to produce the required result after consuming input data.

To this process Robotic Process Automation technology adds few other abilities, that can automate higher-level tasks with Artificial Intelligence contribute that the past required the perceptual and judgmental capabilities of a human.

Robotic Process Automation Tools:

The RPA can be carried out by the help of different tools like UiPath, Blue Prism, Pega system, Workfusion, and Automation Anywhere, etc.

Among these UiPath and Blue Prism are well known. All these tools have benefits as well as drawbacks, they have similar structure and function.

Business processes that can be automated with Robotic Process automation:

By the automation of the high level and repetitive tasks few business processes going to be automated with less human involvement. Such business processes include the following,

Human Resources:

This is a great platform when the business process can be automated with a massive amount of human data available, RPA makes the work of finding precise details quicker and easier with less human effort. In the Human resources field, RPA involves replacing paper with E-forms from job applications for separation. By accessing the inefficient process one can quickly identify the best to automate.

By automating these types of processes, the HR team can save much time and money.

Accounts Payable:

Automation can make the finance department simpler and quicker. The complexity in financial processes, if once the process is done then it will be saved and a similar pattern is repeated each time the process runs. Automation in the Accounts field involves automatic scanning, matching and paying of invoices.

Automation makes the works like delivering documents and data for review, integrating with existing accounting, capturing invoices of the supplier electronically and providing security to access controls becomes easier, faster and secure.


By integrating automation to mailroom (digital mailroom), it is possible to automate the catching of all the incoming mails whether it arrives in an email or on paper or via fax or from any sources like mobile devices. The incoming mail is digitalized, analyzed and sorted. That mail ultimately distributed to the recipient.

By this approach, we can get control over the incoming mails. Along with mails documents are also being digitalized, it helps in reducing the paper document storage space.

The main tasks that have been decreased human intervention after the development of robotic process automation along with the above fields are,

Customer onboarding:

Robotic Processing Automation bots can create a new customer account and can keep the account updated.

Accessing Management:

RPA bots can Unlock accounts and reset password credentials as per the needs.

Robotic Process Automation Market geography in the world:

Developed countries try to introduce any type of artificial intelligence in every field they could, that’s the importance of Artificial intelligence and robotic process automation. The following nations are very active in the market of RPA:

  •  Brazil
  •  Canada
  •  Europe
  •  India
  •  North America
  •  United States
  •  Mexico
  •  Germany
  •  United Kingdom
  •  France
  •  China
  •  Japan
  •  Latin America

Many other countries are active in artificial intelligence development.

Benefits of Robotic Process Automation:

As we mentioned earlier robotic process automation has a great effect on business processes like Accountancy and financial industry, Human resources, and mailroom, etc. it saves money, time and energy of the human. The key benefits of Robotic Process Automation are,

  •  It is cost-effective
  •  Less human involvement
  •  Accuracy and efficiency of task
  •  Improved analysis and speed
  •  Requires less time, money and energy
  •  Better customer satisfaction
  •  Secured data
  •  Less complexity in work
  •  No errors and faults
  •  Better IT support and management
  •  Versatility
  •  Improvement in productivity
  •  Improved scalability and flexibility

Currently, the usage of Robotic Process Automation has been increasing, in the future, this might enter into most of the fields. If one identifies a business process which involves repetitive tasks, human error phone, digital, time consuming and human error effective, in such areas you can introduce Robotic Process Automation and Artificial Intelligence for better, quicker and easier result in less time compared to direct human involvement.